Planning and achieving ISO/IEC 20000 certification
Study Guide for ISO/IEC 20000 Certification exam EX0-103, which was published by itSMF on March 23, 2007.
Product Details
Paperback: 44 pages
Publisher: itSMF (March 23, 2007)
ISBN-10: 0955124514
ISBN-13: 978-0955124518
Product Dimensions: 6 x 3.6 x 0.3 inches
Shipping Weight: 1.4 ounces
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