Building Service Provider Networks
Building Service Provider Networks
Wiley; 1st edition | ISBN: 0471099228 | 592 pages | May 15, 2002 | PDF | 2 Mb
To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise-specific needs.
* Provides vital technical and business guidance to the service provider marketplace
* Explains how to satisfy the customer's specific needs in data, voice, and/or video
* Enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers
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