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The Success Case Method: Find Out Quickly What's Working and What's Not
Robert O. Brinkerhoff “The Success Case Method: Find Out Quickly What's Working and What's Not "
Berrett-Koehler Publishers (January 9, 2003) | ISBN: 1576751856 | 220 pages | CHM | 1,7 Mb
The Success Case Method (SCM) offers a simple, carefully crafted way of determining how well a new organizational initiative is working. Already shown to be effective in dozens of organizations, SCM is based on five steps: focusing and planning the study; clearly defining what outcomes will be considered "success"; identifying success cases; conducting interviews to learn exactly how success was achieved; and communicating results throughout the organization.
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Organizational Initiative Berrett Koehler Success Cases Case Method Easy Share Conducting Interviews Five Steps Scm Dozens Publishers Organization
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